FAQ
Frequently Asked Questions
WHAT IF MY CHILD IS UNDER 16 YEARS OF AGE?
For children and adolescents under 16, parental consent is required to participate in the services we offer.
WILL THE SESSIONS BE CONFIDENTIAL?
When participating in our services, you can be assured of the highest level of confidentiality possible. The contents of counselling, mentoring sessions and parental work will not be shared without the participant's consent. I will not reveal to anyone whether you are a client without your consent.
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For counselling young people, the limits of this confidentiality are specific and defined within the BACP professional code of ethics. Except in exceptional circumstances, I will contact you before taking any of the actions described below that limit confidentiality:
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When disclosure is required to prevent clear and imminent harm to the client or to others.
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When reviewing my work in professional supervision the client's identity will always be protected.
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When a child needs protection and there are reasonable grounds for concern.
WHAT'S YOUR CANCELLATION POLICY?
I require at least 48 hours noticed should you need to cancel your appointment. This allows me enough time to contact individuals on my waiting list wanting to fill your spot. If less than 48 hours is given 50% will be charged of the full session fee, and with less than 24 hours notice I will require full payment.
If you have any further questions that I have not covered, please feel free to give me a call or email me.